Frequently Asked Questions
Everything you need to know about your GALXBOY experience.
How long does shipping take?
Standard domestic shipping takes 3-5 business days. International shipping varies by location but typically arrives within 7-14 business days.
What is your return policy?
We offer a 14-day return policy for unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the courier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayFast, and Ozow for secure instant EFT payments.
How should I care for my GALXBOY apparel?
To maintain the quality of the prints and fabric, we recommend washing items inside out in cold water and avoiding tumble drying.
Do you restock sold-out collections?
Most of our drops are limited edition to maintain exclusivity. However, we occasionally restock core essentials. Sign up for our newsletter to stay updated.